Privacy Policy

Introduction

Welcome to ThumbnailPal, an AI-powered YouTube thumbnail generation service provided by Synthopic ("we", "our", or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and AI thumbnail generation services.

1. Information We Collect

1.1 Personal Information

  • Account Information: When you create an account with us, we collect your name, email address, and authentication information.
  • Payment Information: We collect payment details to process credit purchases. This information is securely processed by our payment processors (e.g., Stripe) and is not stored on our servers.
  • User Content: Any text prompts, uploaded images, generated thumbnails, or avatar training data you create or upload to our service.

1.2 Usage Data

  • Service Usage: Information about how you use our thumbnail generation and avatar training services.
  • Device Information: We collect information about the device you use to access our services.
  • Log Data: Our servers automatically record information when you use our services.

2. How We Use Your Information

  • To provide and maintain our thumbnail generation services
  • To process your credit purchases and manage your account
  • To improve our AI models and service quality
  • To communicate with you about our services
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • Service Providers: We may share information with third-party service providers who help us operate our services.
  • AI Processing: Your content may be processed by AI service providers to generate thumbnails and train avatars.
  • Legal Requirements: We may disclose information if required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Generated thumbnails and avatar data are stored securely and can be deleted upon request.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal information
  • Right to correct or update your information
  • Right to delete your account and associated data
  • Right to restrict or object to certain processing
  • Right to data portability

7. Cookies and Analytics

We use cookies and similar technologies to improve your experience on our website. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website. Your continued use of our services after such changes constitutes acceptance of the new policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@thumbnailpal.com

Last updated: January 2025